Privacy Policy

This Privacy Policy explains how BobCasino may collect, use, store, disclose and protect personal data of players in Canada.

1. Local legal context

Canada is province-based. Ontario has a regulated open iGaming market, while other provinces may rely on lottery corporations or different local rules. Relevant regulatory context includes provincial gaming laws, Criminal Code context, AML/FINTRAC expectations where applicable, PIPEDA and provincial privacy laws. The relevant authority context is provincial and territorial regulators; Ontario uses AGCO and iGaming Ontario. This page is informational and does not claim that BobCasino has a local licence in Canada.

2. Age restriction and eligibility

The applicable age notice for this page is 19+ in most provinces; 18+ in Alberta, Manitoba and Québec. Players must be legally allowed to gamble, act in their own name, use their own payment methods and not be self-excluded or blocked.

3. Account rules

Players must provide accurate details, keep account information current and use only one account unless BobCasino gives written approval. Multiple accounts, false identity, account sharing and location circumvention are not allowed.

Data categories may include name, date of birth, address, email, phone, IP address, device data, payment identifiers, game history, bonus activity, KYC files and support messages.

4. KYC and payments

BobCasino may request identity documents, proof of address, payment ownership evidence, selfie or liveness checks, source of funds and source of wealth information. Deposits and withdrawals may be delayed during KYC, AML, bonus or payment reviews.

Data categories may include name, date of birth, address, email, phone, IP address, device data, payment identifiers, game history, bonus activity, KYC files and support messages.

5. Bonuses and promotions

Bonuses may have wagering requirements, maximum bets, eligible-game rules, expiry periods, country restrictions and withdrawal limits. Bonus abuse, coordinated play, low-risk wagering or multi-accounting can lead to cancellation of bonus funds and winnings.

6. Prohibited conduct

Prohibited conduct includes underage gambling, forged documents, third-party payments, VPN/proxy misuse, chargeback abuse, fraud, technical exploitation, harassment and use of the account for money transfer or money laundering.

7. Responsible gambling

Gambling must remain entertainment. Relevant self-exclusion or blocking context: provincial self-exclusion systems and operator-level account controls. Support resources may include ConnexOntario, GameSense, PlaySmart and provincial helplines. Players should set limits, take breaks and seek help if gambling becomes harmful.

8. Privacy and data use

Personal data may be processed for account management, age verification, payment processing, fraud prevention, AML, responsible gambling, support, analytics and legal defence. Rights may include access, correction, deletion, restriction, objection and complaint to a supervisory authority.

Data categories may include name, date of birth, address, email, phone, IP address, device data, payment identifiers, game history, bonus activity, KYC files and support messages.

9. Cookies

Cookies may be used for login, security, consent storage, preferences, analytics, affiliate attribution and marketing where permitted. Non-essential cookies should be managed according to local consent rules.

10. Changes and contact

This document may be updated when laws, regulator guidance, payment rules, internal controls or product availability change. Questions should be sent through the website support channels.

Final notice

This page is a website compliance text for informational use. It is not legal advice and should be reviewed before publication.